We are seeking a driven and organized individual to join our team as a bilingual Senior Consultant. As a NetSuite Consultant, you will be responsible for implementing and optimizing NetSuite solutions for our clients. Successful candidates for this role should possess a strong knowledge of NetSuite's capabilities in the product vertical (Retail, Wholesale, Manufacturing). You will be advising the clients with a white-gloved approach to understand business needs, design solutions, and provide quality support to ensure the clients have the highest level of satisfaction. 

Responsibilities:

• Lead, manage and oversee SuiteSuccess implementations, ensuring alignment with client objectives and adherence to best practices
• Serve as the primary point of contact for clients during implementation, providing guidance, expertise, and consistent updates
• Effectively manage smaller projects by coordinating resources, timelines, and deliverables to achieve successful outcomes
• Identify and mitigate risks, ensuring that project milestones are achieved on schedule and within budget
• Maintain in-depth expertise in one primary industry specialization while developing a secondary area of focus to broaden the scope of client support
• Leverage niche module knowledge, such as Revenue Recognition or Job Costing, to design tailored solutions that address unique client challenges
• Proactively identify opportunities for process improvements, providing strategic recommendations to enhance client operations
• Design and deliver solutions that integrate seamlessly into the client’s existing workflows, improving efficiency and productivity
• Conduct detailed requirements gathering sessions to understand client needs thoroughly
• Develop comprehensive solution designs and roadmaps tailored to each client’s goals and industry best practices
• Work closely with development teams to ensure technical implementations align with functional requirements and client expectations
• Dispatch tasks that fall outside the Senior Consultant's expertise to appropriate team members, monitoring progress to ensure completion through the task cycle
• Act as a strategic advisor, building strong, long-term relationships with clients by delivering value-driven solutions and insights
• Provide ongoing post-implementation support and recommendations for additional optimizations and enhancements
• Any other delegated responsibilities by the Employer

Qualifications:

• 4+ years of overall relevant domain experience in one or more of NetSuite’s core vertical markets (e.g. Wholesale, Manufacturing, and/or Retail.)
• 10+ end-to-end NetSuite ERP implementation experience. 
• Supply Chain/Manufacturing Knowledge (An asset)
• CPA/MBA/Accounting designations (An asset)
• Excellent ability to speak in French and English
• NetSuite Certifications
• Excellent presentation and communication skills
• Experience designing and architecting business process flow charts
• Ability to evolve Customer business processes based on leading practices
• Ability to travel on a modest to moderate basis, when appropriate
• Knowledge of NetSuite products in the products space (An asset)

Why work with us? 

• 35h weekly schedule
• Fully Remote work
• Competitive compensation 
• Group insurance with contribution from the employer 
• Telemedicine and EAP accessible to you and your family 
• Voluntary Group RRSP
• Generous sick days and PTO
• Possibility to work anywhere in the world up to 90 days (terms and conditions applies) 
• Annual corporate retreat and quarterly events
• Young and driven team
• Very good work life balance
• Join us to find out more!